Exchanges & Returns

Need to send something back?

No worries! We gladly accept returns of your unworn/unused items within 30 days for a refund and within 60 days for a merchandise exchange.

Any item(s) may be exchanged or returned by using our free return label included with your order.

Our inventory changes quickly, so be sure to let us know your choice for exchange in order to reserve that selection!

email –        help@streetmoda.com

phone –       1(502) 491-1889

address –     Street Moda

                      104 Production Ct, Ste 104

                      Louisville, KY 40299

 

*The item(s) must be sent back in new and unused condition, with store tags attached and in original packaging. Footwear must be in new and unworn condition, in its original shoebox AND packaged in a separate outer box. Returns received with tape or labels applied to the original shoebox will incur a 40% restocking fee.

* Returns within 30 days of purchase will be refunded to the original form of payment. After 30 days, merchandise may be exchanged or refunded in the form of a merchandise card/store credit. You will not be charged additional Shipping & Handling to have exchange items sent to you when choosing our Standard Shipping option.

*Return period is extended to 60 days during our holiday period of November 25 – December 25.

INTERNATIONAL ORDERS

If you are an international customer, just follow the steps for domestic exchanges, however, prepaid return labels cannot be used outside the US. Please use the shipping carrier of your choice.

If an international shipment is refused, unclaimed or abandoned, no refund will be issued.

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